Covered by Medicare & Most Insurance

How is Understood Care covered by Medicare? What to know.

Covered by Medicare & Most InsuranceCovered by Medicare & Most Insurance

How are our Advocates Free?

Understood Care advocates are free because insurance covers them. Starting in 2024, Medicare pays for navigation and community health services. Learn more here:

Medicare Community Health Integration ServicesMedicare Principal Illness Navigation Services

When is it free?

It’s free if you have Original Medicare and another plan and have paid your deductible. If not, we can help you get one. It’s also free with Medicare Advantage.

What happens if there’s a cost?

We’ll tell you about any costs before your first session with no surprise bills.

Do you accept my insurance?

We’ll tell you about any costs before your first session with no surprise bills.

A couple more questions...

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Unfortunately patient advocacy is not yet covered by Medicaid. It is only covered by Medicare at this time.

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Unfortunately patient advocacy is not yet covered by commercial insurance.  It is only covered by Medicare at this time.

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We have to contract with each individual insurance company in each state in order to start accepting Medicare Advantage patients. We are working as quickly as possible but in many instances we are waiting for the insurance companies to respond to us.

This is your Care Team

Understood Care means real support

We pair you with a dedicated care advocate who is the right fit for your needs.

Your advocate partners with trusted doctors to help you get the care, answers, and support you need, when it matters most.